Refund & Return Policy

Lets Chat is committed to providing a fair and transparent experience. Please read this policy carefully before booking a session.

1. All Bookings Are Final

Once a session has been booked and payment is confirmed, the booking is final and non-refundable. We are unable to offer refunds for change of mind, scheduling conflicts, or if you are unable to attend your session.

2. Missed Sessions

If you do not attend your scheduled session, it is considered a no-show. No refund, credit, or rescheduling will be provided.

3. When We Will Refund

We will issue a full refund in the following situations:

• The assigned consultant fails to attend the session.
• A technical issue on our platform prevents the session from taking place.
• A payment was processed in error (e.g., duplicate charge).

In these cases, please contact us within 24 hours of the scheduled session and we will investigate and resolve the issue promptly.

4. How to Report an Issue

• Email us at info@letschat.click with your booking details.
• Or use our Contact Form.
• Approved refunds are processed to your original payment method within 5–10 business days.

5. Dissatisfaction

We connect you with independent professionals and cannot guarantee specific outcomes. Refunds are not available based on dissatisfaction with the advice provided. However, we value your feedback — please let us know about your experience so we can improve.

6. Questions?

Reach out anytime at info@letschat.click or through our Contact Form.